Cancellation Policy

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Cancellation Policy

I always aim to offer a welcoming, flexible service and work with my clients on a basis of mutual trust and respect. I do my very best to arrange appointments that fit around your commitments and individual needs.

To help me continue providing this service, I kindly ask that you give at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows me the opportunity to offer the appointment to another client who may be waiting.

As you can appreciate, late cancellations and missed appointments can have a significant impact on my small business. For this reason, appointments cancelled with less than 24 hours' notice may be charged at the full session fee.

Of course, I understand that unforeseen circumstances can arise. In cases of illness, accidents, or other unavoidable situations, no cancellation fee will be charged.

Thank you for your understanding and consideration.